RPA refers to the use of specialized software, known as bots, to perform a given business process without the need for human intervention. The most significant difference between RPA and more traditional workflow automation is that bots are now capable of learning simply by ‘watching’ human employees perform a task.
Modern RPA technology uses powerful artificial intelligence (AI) to bypass the need for physical programming, reducing lead times, improving accuracy, and mitigating associated costs. The ability of the bots to learn drastically lowers the barrier to entry for businesses looking to invest in automation technology, making it a great choice for many.
The potential number of practical uses of RPA are almost unlimited. It is best suited to relatively straightforward tasks, but it is exactly these tasks that can be the most repetitive, monotonous, and time-consuming for employees.
These examples are by no means comprehensive, and RPA technology is extremely malleable. Any business that involves some form of administrative process (i.e. every business on the planet) has the potential to benefit from RPA.
Possibly the most attractive thing about RPA for decision-makers in most organizations is the fact that it requires a relatively low initial investment to implement. Nowadays, companies can quite easily start using RPA to help with several key businesses processes for a fraction of the cost it would take to recruit, train, and maintain employees for the same tasks. In addition, many of the most powerful RPA services are available on-demand via subscription-based models, so the technology is more accessible than ever before.
The low initial investment is something that particularly benefits startups and small to medium-sized businesses, whose bottom lines are usually more fragile and who stand to lose the most when they fail to optimize efficiency.
RPA solutions are entirely software-based and can be integrated seamlessly into existing operations and infrastructures without taking services offline, or with minimal disruption. Many other transformative technologies require significant overhauls to infrastructure, updates to staff training and protocol, and more to gain similar or fewer advantages, making RPA one of the least disruptive technologies in proportion to potential gains.
The most apparent and immediate benefit that RPA can offer businesses is an increase in efficiency. Automation, by definition, removes the need for human intervention in many processes, as they are handled exclusively by specialized software. This simplification equals faster results and overall greater efficiency.
RPA software is trained by watching human workers perform a task, so it is innately versatile. This versatility allows it to be deployed in highly specific situations, making it a useful tool for any business in any industry.
There is no question that RPA can benefit your business by improving efficiency and freeing up time for your employees to focus on more demanding tasks. The difficult part is knowing how to implement it quickly, economically, and effectively.
At Eaglera, we’ve consulted companies from a wide range of industries in how to make the most of modern technologies, including RPA, to improve their real-world business outcomes. Our experts will work with you to assess your current operations, then create a tailored support and transformation package to fundamentally improve the way your business functions, with minimal disruption and a focus on tangible results.